Privacy Policy

Last updated: September 24, 2026

Fire & Craft Solutions Inc. respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting information about our services.

This Privacy Policy explains how we collect, use, protect, and manage personal information through firecraftsolutions.com.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us or submit a request through our website.

This may include:

  • Name
  • Email address
  • Phone number
  • Information included in your message or project inquiry
  • Any other information you choose to provide when contacting us

Our website may also automatically collect limited technical information, such as IP address, browser type, device information, and basic website activity through standard website and hosting technologies.

How We Use Your Information

We may use personal information to:

  • Respond to inquiries and requests for quotes
  • Communicate with potential and existing clients
  • Provide information about our construction and renovation services
  • Schedule consultations or discuss project requirements
  • Operate, maintain, and improve our website
  • Protect the security and proper operation of our website
  • Meet legal or regulatory requirements when applicable

We limit the collection and use of personal information to purposes that are reasonably necessary for our business activities.

Contact Forms

When you submit information through a contact form on our website, the information you provide is used to respond to your inquiry and communicate with you regarding the services you have requested.

Submitting a contact form does not automatically subscribe you to marketing communications.

Cookies and Website Technologies

Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, and user experience.

Cookies are small files stored on your device by your browser. You may control or disable cookies through your browser settings, although disabling certain cookies may affect how some parts of the website function.

Third-Party Services

We may use third-party service providers to host, maintain, secure, or support our website and communications.

Personal information may be processed by these service providers only where reasonably necessary to provide their services to us.

Our website may also contain links to third-party platforms such as Instagram, Facebook, and WhatsApp. When you leave our website and use those services, their own privacy policies and practices apply.

Sharing of Personal Information

Fire & Craft Solutions Inc. does not sell personal information.

We may disclose information only when reasonably necessary:

  • To service providers supporting our website or business operations
  • With your consent
  • To comply with applicable laws, legal processes, or lawful requests
  • To protect our legal rights, safety, property, or the security of our services

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting, or business requirements.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.

Security

We use reasonable administrative and technical safeguards appropriate to the nature of the information we handle.

However, no method of transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Your Privacy Rights

You may contact us to:

  • Ask what personal information we hold about you
  • Request access to your personal information
  • Request correction of inaccurate information
  • Ask questions about how your information is collected, used, or disclosed
  • Raise a privacy concern or complaint

We will respond to privacy requests in accordance with applicable Canadian privacy requirements.Data Retention

Children’s Privacy

Our website and services are intended for general business and consumer audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children through the website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.

The latest version will always be posted on this page with the updated revision date.

Contact Us

For questions, access requests, corrections, or concerns regarding this Privacy Policy or the handling of personal information, please contact:

Fire & Craft Solutions Inc.
Ontario, Canada
Email: caps.firecraft@gmail.com
Website: firecraftsolutions.com